EHIRIM JUSTUS OGADINMA

Administrative & Customer Relations Professional

Benin City, NG.

About

Proactive and adaptable graduate with a B.A. in English and Literature, combining robust administrative support, data management, and customer relations expertise. Adept at leveraging strong communication, organizational, and technical skills to streamline operations, enhance data accuracy, and foster positive stakeholder relationships, aiming to significantly contribute to organizational growth and efficiency.

Work

Peace Radiation International Services

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Sales Personnel/Customer Relationship Manager

Lagos, , Nigeria

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Summary

Managed comprehensive customer relations and sales support, ensuring high satisfaction and operational continuity through meticulous data management and strategic recommendations.

Highlights

Managed diverse customer relations, consistently achieving high satisfaction and fostering repeat business through proactive engagement.

Executed detailed data entry and updates, maintaining 100% data accuracy for informed decision-making and business analysis.

Developed Excel-based financial summaries, enhancing data accuracy and providing critical insights to support strategic business outcomes.

Streamlined operational continuity by effectively scheduling meetings, accurately recording minutes, and managing follow-up actions.

Facilitated customer transactions and delivered tailored product recommendations, directly contributing to customer satisfaction and sales.

Abike College

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School Teacher & Administrative Assistant (NYSC)

Sango-Ota, Ogun, Nigeria

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Summary

Provided critical administrative and teaching support, managing proprietor's schedule, student records, and ensuring smooth communication and operational efficiency for over 100 students.

Highlights

Managed proprietor's schedule and communications, optimizing time allocation and strategic focus on key initiatives.

Maintained student records database with high accuracy, facilitating efficient data management and reporting for over 100 students.

Served as a key liaison between administration and students, fostering a positive learning environment and enhancing communication.

Drafted official correspondence, ensuring clear communication flow among staff, students, and external stakeholders.

Coordinated internal and foreign examinations, and administered comprehensive administrative duties for over 100 students, ensuring operational consistency.

Education

University of Benin

Benin City, Edo, Nigeria
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B.A. English & Literature Grade: Second-Class Honours (Lower Division)

Roshallom International Secondary School

Lagos, , Nigeria
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W.A.S.S.C.E & N.E.C.O. Secondary Education Grade:

Languages

English

Skills

Communication & Collaboration

Written Communication, Verbal Communication, Teamwork, Liaison, Interpersonal Skills, Stakeholder Engagement.

Administrative & Operations Management

Organizational Skills, Time Management, Task Management, Deadline Adherence, Multitasking, Schedule Management, Correspondence Drafting, Meeting Coordination, Minute Taking, General Administration.

Data Management & Analysis

Data Entry, Data Accuracy, Student Records Management, Financial Summaries, Data Analysis, Research, Information Organization, Decision Support.

Customer Service & Sales Support

Customer Relations Management, Customer Satisfaction, Product Recommendations, Transaction Processing, Sales Support, Client Engagement.

Technical Proficiency

Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Canva, CorelDraw X7, Ableton, FL Studio.

References

References

Available upon request.